Privacy Policy

This policy explains what personal data we collect when you use this website, why we collect it, where it is stored and what you can ask us to do with it. It applies to visitors in all countries. Where local law gives you stronger rights — for example under the EU GDPR, Singapore's PDPA, Malaysia's PDPA, Indonesia's PDP Law or Thailand's PDPA — we honour those rights.

1. Who is responsible

Shenzhen Zhirong Automation Technology Co., Ltd., Room 601, Building C, No. 6 Shamiao Road, Gaoqiao Community, Pingdi Street, Longgang District, Shenzhen, Guangdong, China. Contact for any privacy matter: alone931225@gmail.com.

2. What we collect

• Enquiry data — when you submit a form we collect your name, company, country, email address, optional phone or WhatsApp number, the product you are interested in, an optional quantity, and your message.
• Technical data — the page you submitted from, any campaign parameters in the URL (for example utm_source), your IP address and browser user-agent. We use these to understand where enquiries come from and to filter automated submissions.
• Consent record — the date and time you accepted or rejected optional cookies.

We do not ask for and do not want special-category data, identity document numbers or payment details through this website.

3. Why we process it

• To answer your enquiry and prepare a quotation — this is the primary purpose, and it is what you are asking us to do when you submit the form.
• To keep a record of the commercial relationship if an order follows.
• To protect the site against automated spam submissions.
• To measure which pages and campaigns produce enquiries, but only if you accept analytics cookies.

4. Where the data goes

• Cloudflare — website hosting, the enquiry database and email delivery infrastructure.
• Email notification — enquiry details are emailed to our sales address so that nothing is missed.
• Google Fonts — fonts are loaded from Google's CDN, which means your IP address is visible to Google when the page loads.

We do not sell personal data. We do not share enquiry data with third parties for their own marketing.

5. Cookies and similar technologies

This site sets only essential cookies by default. Nothing used for analytics or advertising is loaded until you press “Accept all” in the banner. If you press “Reject all”, no analytics script is loaded at all.

• Essential — stores your cookie choice so the banner does not reappear, and keeps a local draft of an enquiry in your own browser in case the network fails. This stays on your device.
• Analytics (optional) — if enabled, page-level statistics with IP anonymisation. Not loaded unless you accept.

You can change your mind at any time by clearing this site's data in your browser, which resets the banner.

6. How long we keep it

Enquiry records are kept for up to 24 months from the last contact, then deleted. If an order follows, the commercial record is kept as long as accounting and warranty obligations require.

7. Your rights

You can ask us to:

• tell you what personal data we hold about you;
• correct anything inaccurate;
• delete your data;
• stop using your data for direct marketing;
• provide your data in a portable format.

Email alone931225@gmail.com with the subject line “Data request”. We respond within 30 days. We may ask you to confirm your identity so that we do not disclose data to the wrong person.

Do Not Sell My Personal Information. We do not sell personal information as defined by the California Consumer Privacy Act. There is nothing to opt out of, but you can still contact us using the address above if you want confirmation in writing.

8. Security

Enquiry data is transmitted over HTTPS and stored in a database that is not readable from the public website. Access to the enquiry list is restricted to named staff accounts.

9. Children

This is a business-to-business website. It is not directed at children and we do not knowingly collect data from them.

10. Changes

If we change how we handle personal data, this page is updated and the date at the top changes. Material changes affecting existing enquiries will be notified by email where we hold an address.

11. Complaints

If you are not satisfied with our response you can complain to your local data protection authority — for example the PDPC in Singapore, the JPDP in Malaysia, or the supervisory authority in your EU member state.